Legal
Terms of Service
Last updated: June 18, 2026
1. Services
TechBurn Managed IT Services provides business technology assistance for supported devices, software, accounts, Microsoft 365 environments, networks, and related systems. Service availability and scope depend on the selected plan, environment, third-party systems, and agreed statement of work.
2. Customer responsibilities
You confirm that you own or are authorized to access the devices, accounts, systems, and business data presented for support. You are responsible for maintaining appropriate backups, providing accurate information, and keeping account credentials secure.
3. Remote access authorization
By beginning a remote support session, you authorize us to view and interact with the applicable device or system for troubleshooting and support. You may observe and terminate the connection at any time.
4. Fees and subscriptions
Fees, taxes, included services, billing timing, cancellation terms, and any recurring plan conditions will be disclosed before purchase. Additional work outside the agreed scope requires your approval.
5. No guaranteed outcome
We use reasonable skill and care but cannot guarantee every issue can be diagnosed or resolved remotely. Some problems may require hardware repair, replacement, third-party assistance, vendor support, or on-site service.
6. Limitation of liability
To the fullest extent permitted by law, TechBurn Managed IT Services is not liable for indirect, incidental, or consequential loss. Our total liability for a claim is limited to the amount paid for the specific service giving rise to that claim.
7. Acceptable use
Services may not be used for unlawful activity, unauthorized access, harassment, abuse, or any purpose that could harm another person, device, account, business, or network.
8. Contact
Questions about these terms can be sent to [email protected].
These terms are a general website template and should be reviewed by a qualified legal professional before launch.