Legal
Privacy Policy
Last updated: June 18, 2026
1. Information we collect
We may collect information you provide when you contact us or book support, including your name, email address, phone number, appointment details, and a description of your technical issue.
2. How we use information
We use personal information to schedule and provide services, communicate with you, process payments, improve our services, maintain business records, and meet legal obligations.
3. Remote support sessions
Remote access is initiated only with your permission using reputable support tools. You can view the session and disconnect at any time. Please close sensitive files before a session and do not disclose passwords unless necessary and specifically requested through an appropriate secure process.
4. Service providers
We may use trusted providers for scheduling, payment processing, email, analytics, and remote access. These providers process information under their own privacy terms and only as needed to provide their services.
5. Retention and security
We retain information only as long as reasonably required for service, legal, accounting, and operational purposes. We use reasonable administrative and technical measures to protect information, but no online system can guarantee absolute security.
6. Your choices
You may ask to access, correct, or delete personal information, subject to legal and operational requirements. You may also opt out of non-essential communications.
7. Contact
Questions about this policy can be sent to [email protected].
This policy is a general website template and should be reviewed by a qualified legal professional before launch.